Planning Your Visit


HOW TO PURCHASE TICKETS:  All seating is reserved seating.  Tickets may be purchased online or by calling our box office at 650-329-0891.  If you selected Will Call for your tickets, they are available at the theater beginning one hour before showtime.  You may be asked to show the credit card used and a photo ID.  If time allows, tickets can be mailed for a nominal charge.


DISCOUNTS:  Our family of subscribers receive incredible savings off of regular ticket prices. In addition, there are also discounts for seniors (62+), educators, patrons 30 and under, and military available for all performances except Previews.


SPECIAL OFFERS:  Be sure to sign up below for Players eNews for special limited-time opportunities.  If using a promo code, don’t forget to enter it when ordering online or be sure to tell us when calling.  A party of 12 or more always qualifies for a “Group Sales” discount except on Preview performances.


PERFORMANCE VENUE AND OFFICES:  All of our performances take place in the Lucie Stern Theater, built for us in 1933.  The address is: 1305 Middlefield Road, Palo Alto.  Our administrative offices, including our daytime box office, are also located at the theater and patrons can find us by entering through the single door to the right of the theater’s main doors.


PARKING:  There is a free parking lot just steps away from the theater as well as hassle-free street parking nearby.


WHEELCHAIR ACCESS:  Various locations in the theater can better accommodate patrons with limited mobility.  When possible, arrangements should be made by calling 650-329-0891.


ASSISTIVE LISTENING DEVICES: Headsets are available in the lobby prior to each performance. You will be asked to leave your ID until the headset is returned.


CREDIT CARDS:  For tickets and donations, Palo Alto Players now accepts Visa, MasterCard, Discover and American Express.  Cash is the only payment method for concessions sold in the lobby before the show and at intermission.


ADDITIONAL FEES:  It’s Palo Alto Players mission to keep the cost of attending live theatre affordable.  Where necessary, certain per-ticket fees are added onto ticket prices.  These include a $1.00 transaction fee  and a $2.00 Theater Use Fee assessed by the City of Palo Alto.